Terms and Conditions
Effective date: 13 August 2026
OVERVIEW
This website, vellora-official.com, is operated by GLENXONS LLC. Throughout the site, the terms "we", "us" and "our" refer to GLENXONS LLC. GLENXONS LLC offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here.
By visiting our site or purchasing something from us, you agree to be bound by these Terms and Conditions, including the additional policies referenced herein (in particular our Return and Refund Policy, Shipping Policy and Privacy Policy). These terms apply to all users of the site, including without limitation browsers, customers and contributors of content.
Please read these terms carefully before accessing or using our website. If you do not agree to all the terms of this agreement, you should not use this website or its services. Any new features or tools added to the store shall also be subject to these terms.
We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates on this page. It is your responsibility to check this page periodically for changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these terms, you represent that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any of your minor dependants to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the service, violate any laws in your jurisdiction.
You must not transmit any worms, viruses or any code of a destructive nature. A breach or violation of any of these terms will result in an immediate termination of your services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any legitimate reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without express written permission from us.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We endeavour to keep the information on this site accurate and up to date. General information on this site is provided for your convenience and should not be relied upon as your sole basis for making decisions. Any reliance on the material on this site is at your own risk. Nothing on this site is intended to constitute professional or medical advice.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. Price changes never affect orders that have already been placed. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy. We make every effort to display as accurately as possible the colours and images of our products; we cannot guarantee that your screen's display of any colour will be accurate.
We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or limit any order you place with us, for instance where an order appears to be placed by a reseller or where quantities exceed normal household use. If we change or cancel an order, we will attempt to notify you via the email or phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, so that we can complete your transactions and contact you as needed.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools which we neither monitor nor control. You acknowledge and agree that we provide access to such tools "as is" and "as available", without warranties of any kind.
SECTION 8 - THIRD-PARTY LINKS
Certain content and services available via our site may include materials from third parties, and links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we are not liable for any third-party materials or websites. Please review the third party's policies before engaging in any transaction with them.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us ideas, suggestions, proposals or other materials, you agree that we may, at any time and without restriction, use them in any medium. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, and to notify you where your order is affected.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to infringe our or others' intellectual property rights; to harass, abuse, defame or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect the personal information of others; or to interfere with the security features of the service.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. Except as expressly stated in these terms and to the fullest extent permitted by applicable law, the service and all products delivered to you through the service are provided "as is" without any warranties beyond those required by law.
Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud. Your statutory rights as a consumer remain unaffected.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless GLENXONS LLC and its affiliates, partners, officers, agents and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed; such determination shall not affect the validity of the remaining provisions.
SECTION 16 - TERMINATION
These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these terms at any time by notifying us that you no longer wish to use our services, or when you cease using our site. Obligations and liabilities incurred prior to the termination date survive termination for all purposes.
SECTION 17 - ENTIRE AGREEMENT
These Terms and Conditions, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us and govern your use of the service, superseding any prior agreements.
SECTION 18 - GOVERNING LAW
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of New Mexico, United States. If you are purchasing as a consumer, you additionally benefit from any mandatory consumer protection provisions of the law of the country in which you reside, including, for customers in the United Kingdom, your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
SECTION 19 - CHANGES TO TERMS AND CONDITIONS
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these terms by posting updates on this page. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms and Conditions can be sent to us using the details below.
CONTACT US
Company name: GLENXONS LLC
Address: 120 Madeira Drive NE, Albuquerque, NM 87108, United States
Email: support@vellora-official.com
Contact form: https://vellora-official.com/pages/contact
Phone: +44 7400 753792
Customer service hours: Monday to Friday, 9:00 am - 5:00 pm (UK time)